Staff at hotel is very friendly and good. Vincent at reception is a star and the ski room is very helpful. Shame that the guests and staff have to deal with such an obnoxious owner with no sense of accountability.

Owner is obnoxious and extremely dishonest. When we explained him the several issues in the hotel like out of service pool but just kept blaming previous guests and when we complained , he made a scene that we are complaining.

From the stunning view from our room to the spacious suite, everything was top-notch. the service provided by the staff was excellent, making us feel welcome and ensuring we had a great experience throughout our stay. One of the highlights was the personalized breakfast options, offering a variety of local and fresh products. We also enjoyed spending time in the comfortable and cosy bar/lounge. What stood out to us was the calm environment, free from noisy groups or children. the staff even went above and beyond by recommending great restaurants, each one being a fantastic choice.

Nothing that I didn't like. 😊

Fresh decor in our room. We greatly enjoyed staying at l'helios...

The spa treatments were a majestic experience. The cozy lounge with the fireplace was perfect for "relaxing" with the free Wi-Fi. The restaurant served creative Savoie dishes against a stunning mountain backdrop. The concierge service made sure my escape was truly timeless.

Having to ask for water everywhere made me feel like I was in the desert!

The view from our room was absolutely stunning, it was like a picture-perfect postcard! The suite had plenty of space, it felt like our own little luxurious haven. The service was top-notch, with the staff going above and beyond to make us feel welcome and cater to our needs. The breakfast options were varied and personalized, giving us a taste of local flavors. The bar/lounge area was super comfortable and cosy, a perfect spot to unwind after a long day of exploring. What we loved the most was the calm environment, free from noisy groups or children, allowing us to truly relax and enjoy our stay. The staff also gave us fantastic recommendations for restaurants, and every single one we tried was absolutely mind-blowing. We can't wait to come back and experience this amazing hotel and its high-quality services again.

our stay at l'helios was amazing - the hotel staff went above and beyond to ensure we had a great time. the high-quality services and attention to detail were exceptional. the breakfast with fresh, local products and the spa with its stunning mountain view were definitely highlights that made our stay memorable.

Limited spa facilities.

the hotel staff was so welcoming and helpful, ensuring that every aspect of our stay was perfect. the attention to detail and high-quality services truly made a difference. We were impressed by the breakfast which offered delicious local and fresh products. And let's not forget about the spa! the sauna, pool, massages, and hamman all provided a relaxing experience with a breathtaking view of the mountains. We can't wait to come back and experience it all again!

Not obvious to find 🔍.

The Gourbeyre family, who own and manage the hotel, welcomed us warmly and made us feel right at home. The location is perfect, right at the heart of Les 3 Vallées ski area, offering a multitude of activities for all ages. We enjoyed exploring the 18 hole mountain golf course, biking in the bike park, and going hiking with our children. The hotel is the only one in Meribel to have a private cinema, which was a great bonus for family movie nights. we had a wonderful time and the hotel truly catered to our family's needs.

In my wife's opinion, it would be great if the hotel had a dedicated children's play area. My children wished there was a space where they could have fun and interact with other kids.

Stunning view, spacious suite, excellent service, diverse breakfast options, cozy bar/lounge. No noisy groups/children. Good restaurant recommendations.

Nestled at the bottom slope, the location puts you straight into skiing action. the restaurant offers fantastic options ranging from salads to cured meats. After a long day skiing, one can unburden themselves with an affordable 100 euro in tight areas. the proximity to Chambery airport makes getting there relatively easier. the spacious rooms have comfortable beds and polished decor. the bathroom is well furnished. the staff provides impeccable service, and breakfast offerings are reasonable.

Some minor details were missing in the room, like coat hooks.

Our family had a great time during our stay in this modern and spacious hotel. The location was fantastic with easy access to the town center and ski-in/ski-out. The rooms were not only flexible but also beautifully designed with stunning views of the valley. The staff were always helpful and obliging to our requests, making our experience even more enjoyable.

Although our stay was fantastic overall, we found that there were a few minor hiccups along the way. Some details were missing, and the service wasn't always as seamless as we had hoped.

Stunning view, spacious suite, excellent service, varied breakfast, cosy bar/lounge. Calm atmosphere, great restaurant recommendations.

Could not be improved.

We recently stayed at a 5, star hotel in the French Alps and were blown away by the luxurious amenities. the service was outstanding, and the Spa & wellness centre was nothing short of exceptional. We enjoyed the indoor swimming pool and Jacuzzi, as well as the room's exclusive advantages. the in, house restaurant and bar/ lounge area were superb, and the private facilities were top, notch. the location was perfect for ski lovers.

We did experience a small issue with slow wifi speeds, but this was a minor inconvenience in what was otherwise a fantastic stay. All in all, we highly recommend this hotel for those seeking a truly luxurious and exclusive mountain getaway.

We loved the stunning view from our room and the great space we had in our suite. The breakfast options were varied and personalized, with fresh and local products. The service was excellent, and the staff recommended fantastic restaurants that we enjoyed trying out. this hotel had a calm environment and comfortable bar/lounge, making it a great place to relax after a day of skiing.

Nothing all good. This hotel provided us with a fantastic experience, and we did not encounter any negative aspects during our stay.

Great ski, in/ski, out access, beautiful interior decoration, and helpful staff. the location provided easy access to the slopes and town. the interior decoration was impressive and added a luxurious feel to the stay. the staff members were available around the clock and willing to help with anything we needed.

Poorly trained staff, lack of amenities, and unsatisfactory restaurant service. the hotel staff were not well, trained or helpful.